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The Ordinary Lactic Acid 5% + HA 2% 30ml

Code: DC2009
  • £5.50
Item in Stock | Same day dispatch if ordered before 2:00pm
Gently resurface your skin with The Ordinary Lactic Acid 5% + HA 2% (30ml). This serum is fairly mild but extremely effective - it gently exfoliates & resurfaces to reveal a brighter, more even and smoother skin. The Lactic Acid included is an Alpha Hydroxy Acid which does the exfoliating. Sodium Hyaluronate Crosspolymer is a form of Hyaluronic Acid which increases the skin's moisture capacity for a plump, supple appearance. Finally, Tasmanian Pepperberry is included to counter & reduce irritation caused by acid use. Completely cruelty-free & vegan-friendly.

Directions of use:

  • Use PM after toners & water-based treatments.
  • If irritation occurs, you can dilute to reduce the potency.
  • Not for use on sensitive, peeling or compromised skin.
  • We advise using sun protection & avoiding the sun as much as possible when using this product.

If you'd like to know the ingredients for any of our products, please drop us an email and we'll send you an image of the product with the ingredients shown. Manufacturers change their ingredients regularly, sometimes without letting us know. By sending an image, we ensure that you receive a current & up to date list.

Shop online at Justmylook in complete confidence as all online payments are 100% secure. You can either pay using your card through our secure servers or alternatively checkout via Paypal for fast, convenient payment.

***WAREHOUSE MOVE*** - Please note that we are moving premises and express delivery services are suspended until 21/10/19. All orders placed between 15/10/19 and 20/10/19 will not be dispatched until 23/10/19.

Justmylook offers free delivery on all UK orders via Royal Mail 48 & Royal Mail 48 Tracked. Delivery should normally take 2-3 working days depending on the time you place your order. You will be given an estimated delivery date at the basket page. We do not currently ship to Southern Ireland but will be by the end of Summer.


Royal Mail 48 Tracked: Orders are usually dispatched the same day when placed before 2:00pm Mon-Fri. It should normally take 2-3 working days for delivery.

Royal Mail 24, Royal Mail Special Delivery & DPD: Orders placed before 3:00pm are usually dispatched the same day Mon-Fri. Orders after this threshold will be dispatched the next working day. 

Express Delivery

Express delivery is available from only £1.95. We dispatch our express orders via three different delivery options. The services available are Royal Mail 24 Tracked (not guaranteed), DPD (guaranteed) or Royal Mail Special Delivery before 1pm (guaranteed). Royal Mail Special Delivery is our only guaranteed Saturday service.

DPD express delivery service includes door to door tracking, SMS alerts and a one-hour time slot for delivery so you know exactly when to expect your beauty goodies!

Justmylook accepts no responsibility for transport delays or circumstances outside of our control causing late delivery. Delivery will be to the address advised in your order. We will only deliver to the address provided at checkout. If no one is available at the postal address provided at the time of delivery, a note will be left to advise you or Royal Mail may deliver to a neighbour. Recipients can opt out of Delivery to neighbour and can also nominate a specific neighbour if they wish. Details of how to do so can be found here:

We do not allow collections.

Returns Policy

If you would like to return your order, please contact us (via this form) prior to sending your parcel back. accepts returns on all orders, as long as you notify us within 14 days of receipt that you're wanting to return your order. You then have a further 14 days to physically return the products. You will be responsible for the cost of returning the goods unless we delivered an incorrect item or the item is faulty. Please ensure that you keep a copy of your proof of postage, as we can't be held responsible for goods that have either been damaged or lost in transit. Goods must be returned in their original, sealed packaging and re-saleable. (This does not affect your statutory rights) If items are received back damaged, or missing items we are entitled to make a charge to cover the cost of this, and thus this may affect the amount credited to you. We aim to process returns within 5 working days of receiving the item back. If we deliver an item in error or a damaged item, we will cover the cost of returning this to us if required. Please note that we will only cover the cost of standard shipping for this. If you do receive a damaged item, please do not dispose of this without prior written confirmation from us as we may require it returned (at our expense). In the interests of hygiene we are unable to exchange or refund any grooming, cosmetic or electrical products once the security or hygiene tag/seal has been removed, or if they show signs of use unless the items are faulty. 

Hazardous Materials (HAZMAT)

Please note that Royal Mail currently class nail polishes, flammable liquids and aerosols as "hazardous materials" and will only accept a limited number of these per parcel.

If your purchase exceeds the limits below then it will be delivered via an alternative method; Hermes if standard delivery is selected and DPD if express delivery is selected.


  • 4x nail polishes
  • 2x aerosols
  • Aerosols over 500ml
  • No flammable liquids can be shipped via Royal Mail
Review Summary - 4.7 out of 5 based on 21 ratings.
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September 3, 2019 |

I could see gas difference overnight

August 6, 2019 |

Very good for sensitive skin

June 28, 2019 |

I have been using it for about 2 weeks, honestly I have not seen any changes at all. Not sure if this is too weak for my skin or not, I am thinking to get the 10% to see the different.

June 17, 2019 |

Cleared up my small skin bumps after just three uses and made it so I didn’t have to use my moisturiser as frequently (I have dry skin). My skin is super sensitive but this has never stung my face or created a reaction. Love it. I use it every 2-3 days by applying to my face with a cotton pad or clean fingers and let it sit for 20 minutes before applying my moisturiser over the top.

May 25, 2019 |

February 22, 2019 |

January 18, 2019 |

Very good product did not have any problems

January 8, 2019 |

November 30, 2018 |

This is a great alternative to your typical “exfoliating scrubs” it helps with uneven skin tone and apparently aging.

June 13, 2018 |

My skin looks so much brighter.

May 18, 2018 |

May 17, 2018 |

Only been a week and i use it at every alternate night..seems fine..

April 17, 2018 |

Good product

January 11, 2018 |

Fantastic product and after 3 days I can really see a difference.

January 10, 2018 |

December 24, 2017 |

Love this I use it every evening and I feel it's made my skin look healthier.

October 22, 2017 |

October 22, 2017 |

October 8, 2017 |

It's been a week or two and I'm noticing change on my skin
I love this product and its seems to be less harsh to my skin as I have sensitive skin

July 28, 2017 |

Lactic Acid 5% + HA 2% 30ml

So far so good. I can already see an improvement in my skin and doesn't smell as bad as people say

June 28, 2017 |