Direction of use:
If you'd like to know the ingredients for any of our products, please drop us an email by tapping/clicking here, and we'll send you an image of the product with the ingredients shown. Manufacturers change their ingredients regularly, sometimes without letting us know. By sending an image, we ensure that you receive a current & up to date list.
Justmylook offers free delivery on all UK orders via Royal Mail 48 Tracked as standard. We have a variety of express services available.
Royal Mail 48 Tracked: Orders placed before 12:00 pm are usually dispatched the same day Mon-Sat. Orders after this threshold will be dispatched the next working day. You will be given an estimated delivery date at checkout.
Royal Mail 24 Tracked: Orders placed before 2:30 pm are dispatched the same day Mon-Sat. Orders after this threshold will be dispatched the next working day. You will be given an estimated delivery date at checkout.
DPD/Royal Mail Special Delivery/International Delivery: Orders placed before 2:30 pm are dispatched the same day Mon-Fri. Orders after this threshold will be dispatched the next working day. You will be given an estimated delivery date at checkout. DPD do not deliver on weekends.
Express delivery is available from only £1.99. We dispatch our express orders via three different delivery options. The services available are Royal Mail 24 Tracked (not guaranteed), DPD (guaranteed) or Royal Mail Special Delivery before 1:00 pm (guaranteed). Royal Mail Special Delivery is our only guaranteed Saturday service.
DPD express delivery service includes door to door tracking, SMS alerts and a one-hour time slot for delivery so you know exactly when to expect your beauty goodies!
We're proud to announce that our mailing bags are made of completely recycled polythene and our bubble wrap is 100% bio-degradable.
Justmylook accepts no responsibility for transport delays or circumstances outside of our control causing late delivery. Delivery will be to the address advised in your order. We will only deliver to the address provided at checkout. If no one is available at the postal address provided at the time of delivery, a note will be left to advise you or Royal Mail may deliver to a neighbour. Recipients can opt-out of Delivery to a neighbour and can also nominate a specific neighbour if they wish. Details of how to do so can be found here: https://www.royalmail.com/personal/receiving-mail/delivery-to-neighbour
We do not allow collections.
Hazardous Materials (HAZMAT)
Please note that Royal Mail currently class nail polishes, flammable liquids and aerosols as "hazardous materials" and will only accept a limited number of these per parcel.
If your purchase exceeds the limits below then it will be delivered via an alternative method; Hermes if standard delivery is selected and DPD if express delivery is selected.