Enriched with Milk Proteins & Organic Fruit Extracts for shiny, soft & vibrant hair. Paraben & cruelty-free.
Directions of use:
If you'd like to know the ingredients for any of our products, please drop us an email and we'll send you an image of the product with the ingredients shown. Manufacturers change their ingredients regularly, sometimes without letting us know. By sending an image, we ensure that you receive a current & up to date list.
Shop online at Justmylook in complete confidence as all online payments are 100% secure. You can either pay using your card through our secure servers or alternatively checkout via Paypal for fast, convenient payment.
Justmylook offers free delivery on all UK orders via Royal Mail 48 & Royal Mail 48 Tracked. Delivery should normally take 2-3 working days depending on the time you place your order. You will be given an estimated delivery date at the basket page.
BLACK FRIDAY WEEK: It may take us slightly longer to process your order, but don't worry, we're working day and night to fulfill orders as quickly as possible. We'll send you an email when your order has been shipped and it should usually take around 2 days to receive your parcel after it has been dispatched.
PLEASE NOTE THAT EXPRESS ORDERS (ROYAL MAIL 24, SPECIAL DELIVERY AND DPD) WILL TAKE APPROXIMATELY 24 HOURS TO PROCESS.
IF UNSURE, YOU WILL BE GIVEN A DELIVERY DATE ESTIMATE FOR EACH SERVICE AT THE CHECKOUT.
Dispatch
Royal Mail 48 Tracked: Orders are usually dispatched the same day when placed before 2:00pm Mon-Fri. It should normally take 2-3 working days for delivery.
Royal Mail 24, Royal Mail Special Delivery & DPD: Orders placed before 3:00pm are usually dispatched the same day Mon-Fri. Orders after this threshold will be dispatched the next working day.
Express Delivery
Express delivery is available from only £1.95. We dispatch our express orders via three different delivery options. The services available are Royal Mail 24 Tracked (not guaranteed), DPD (guaranteed) or Royal Mail Special Delivery before 1pm (guaranteed). Royal Mail Special Delivery is our only guaranteed Saturday service.
DPD express delivery service includes door to door tracking, SMS alerts and a one-hour time slot for delivery so you know exactly when to expect your beauty goodies!
Justmylook accepts no responsibility for transport delays or circumstances outside of our control causing late delivery. Delivery will be to the address advised in your order. We will only deliver to the address provided at checkout. If no one is available at the postal address provided at the time of delivery, a note will be left to advise you or Royal Mail may deliver to a neighbour. Recipients can opt out of Delivery to neighbour and can also nominate a specific neighbour if they wish. Details of how to do so can be found here: https://www.royalmail.com/personal/receiving-mail/delivery-to-neighbour
We do not allow collections.
Returns Policy
If you would like to return your order, please contact us (via this form) prior to sending your parcel back. Justmylook.co.uk accepts returns on all orders, as long as you notify us within 14 days of receipt that you're wanting to return your order. You then have a further 14 days to physically return the products. You will be responsible for the cost of returning the goods unless we delivered an incorrect item or the item is faulty. Please ensure that you keep a copy of your proof of postage, as we can't be held responsible for goods that have either been damaged or lost in transit. Goods must be returned in their original, sealed packaging and re-saleable. (This does not affect your statutory rights) If items are received back damaged, or missing items we are entitled to make a charge to cover the cost of this, and thus this may affect the amount credited to you. We aim to process returns within 5 working days of receiving the item back. If we deliver an item in error or a damaged item, we will cover the cost of returning this to us if required. Please note that we will only cover the cost of standard shipping for this. If you do receive a damaged item, please do not dispose of this without prior written confirmation from us as we may require it returned (at our expense). In the interests of hygiene we are unable to exchange or refund any grooming, cosmetic or electrical products once the security or hygiene tag/seal has been removed, or if they show signs of use unless the items are faulty.
Hazardous Materials (HAZMAT)
Please note that Royal Mail currently class nail polishes, flammable liquids and aerosols as "hazardous materials" and will only accept a limited number of these per parcel.
If your purchase exceeds the limits below then it will be delivered via an alternative method; Hermes if standard delivery is selected and DPD if express delivery is selected.
Limits:
Lovely product, best silver conditioner on the market. Made a difference with only one use.
November 7, 2019 | VALERIE COUTTS
Using milkshake shampoo (lighter) great lift for my greying hair, thought I’d try matching conditioner,you only need a very small amount on short hair and it leaves my hair very soft
October 23, 2019 | Delia Orr
October 12, 2019 | Anonymous
September 28, 2019 | Anonymous
September 10, 2019 | Anonymous
August 27, 2019 | Anonymous
Love this shampoo and conditioner doesn’t dry my hair out and colours your hair from the very first wash. Best one I’ve used.
August 27, 2019 | Anonymous
August 17, 2019 | Nicola Duncan
Only used this product for the first time... leaves my hair really soft
August 7, 2019 | Anonymous
Great conditioner for coloured hair. Leaves your hair really soft
August 3, 2019 | Anonymous
Keeps colour and condition amazing
July 20, 2019 | Jean Harbison
Perfect for my hair.
July 13, 2019 | Olga Khvoynitskaya
July 11, 2019 | Anonymous
July 2, 2019 | Anonymous
May 23, 2019 | Anonymous
It has neutralised all the yellow tones and given me a brighter blonde
April 12, 2019 | Hilary Mcguicken
April 3, 2019 | Jennifer Offer
March 13, 2019 | Nicola Haslam
Love it gives me a nice silver touch without going white.
Smells lovely.
March 12, 2019 | C Fulford
Fab alongside the milkshake silver shine shampoo. Nice and moisturising.
February 21, 2019 | Rachael Gore
February 13, 2019 | Caroline Crittall
January 17, 2019 | Elinga Kavaliauske
Excellent I already use the milk shake silver shine shampoo and this works alongside it very well. Left my hair smooth than other conditioners and with a silver sheen too
January 10, 2019 | Kathy Brown
Excellent product
January 4, 2019 | Anonymous
January 1, 2019 | C R KELLY
December 27, 2018 | Julie Limer
December 17, 2018 | Anonymous
December 6, 2018 | Amber Lily Street
Excellent
November 23, 2018 | Suzy Couling